Frequently Asked Questions (FAQ)

1. How do I receive my PDF guide after purchase?

Once your payment is confirmed, you will receive an email with a download link for your PDF guide. Please check your spam/junk folder if you don't see it within a few minutes.

2. What format are the guides in?

All our guides are delivered in PDF format, which can be opened on any device — phone, tablet, or computer — using a free PDF reader.

3. Can I get a refund?

Due to the digital nature of our products, we do not offer refunds once a guide has been downloaded. If you experience a technical issue with your download, please contact us and we'll be happy to help.

4. What payment methods do you accept?

We accept PayPal, Paystack (card payments), and Bank Deposit (manual transfer). Payment instructions are provided at checkout.

5. I paid via Bank Deposit — how long until my order is fulfilled?

Once you send proof of payment to our email, we will confirm and fulfill your order within 24 hours on business days.

6. Can I share the guide with others?

Our guides are licensed for personal use only and may not be shared, resold, or redistributed without permission.

7. I have a question not listed here — how do I contact you?

Visit our Contact page and send us a message. We typically respond within 24 hours.